Privacy Policy

Gridwallz Architecture & Interiors Design ("Gridwallz", "we", "our", "us") is a professional design studio located at 82, Swamy Vivekananda Rd, 2nd Cross Rd, Narayana Nagar 1st Block, Bengaluru, Karnataka 560062, India. We are the data controller for any personal information you share with us. You can reach us at srinivas@gridwallz.in or +91 96321 46854.

• Contact details you provide voluntarily — such as your name, email address, phone number, and postal address — when you fill out our contact form, call us, or email us.
• Project-related information — such as your property address, project brief, budget range, and photographs of your space — shared during consultations.
• Usage data from our website — including pages visited, time spent on pages, and device/browser type — collected via analytics tools to help us improve our website.
• Communications — records of emails, WhatsApp messages, and meeting notes related to your project for our records and continuity of service.

• To respond to enquiries and provide quotations for our design services.
• To deliver and manage the design project as agreed in your Service Agreement.
• To communicate project updates, share designs, and coordinate with you and your appointed contractors.
• To send relevant service updates, newsletters, or design inspiration — you may opt out at any time by emailing us.
• To improve our website and marketing based on aggregated, anonymised usage data.
• To comply with our legal obligations under applicable Indian law.

• Contract performance: Processing your information is necessary to enter into and perform a contract for design services with you.
• Legitimate interests: We have a legitimate interest in maintaining client records, improving our services, and communicating with prospective clients.
• Consent: Where we send marketing communications, we do so on the basis of your consent, which you can withdraw at any time.
• Legal obligation: We may process your information where required by applicable law or regulation.

• We do not sell, rent, or trade your personal information to third parties.
• We may share information with trusted service providers who assist in delivering our services — such as structural engineers, contractors, and suppliers — strictly on a need-to-know basis and only for your project.
• We use third-party tools such as Google Analytics, Resend (for transactional email), and cloud storage providers. These are governed by their own privacy policies.
• We may disclose information if required by law, court order, or government authority.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. For active clients, we retain project records for a minimum of 7 years after project completion for warranty and liability purposes. Contact enquiries that do not result in a project are deleted after 2 years. You may request deletion of your data at any time, subject to our legal retention obligations.

Our website may use cookies and similar tracking technologies to understand how visitors use the site. These are used solely for analytical purposes to improve our website experience. You can control cookie settings through your browser. We do not use cookies to serve targeted advertising.

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to our legal obligations.
• Objection: You can object to us processing your information for marketing purposes at any time.
• Portability: You can request your data in a structured, commonly used format.
• To exercise any of these rights, please contact us at srinivas@gridwallz.in. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. These include password-protected systems, encrypted communications, and restricted access to client data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us and we will promptly delete it.

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any third-party site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will always be available on our website with the revised "Last updated" date. For significant changes, we will notify active clients by email. Your continued use of our services after any update constitutes your acceptance of the revised policy.